Contact Us

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Contact Us

At MVB Bank, we believe in providing excellent client support. Contact us at a convenient time for you – online, via email or by phone.

Toll-Free Number 844-682-2265 (844-MVB-BANK)

Emergency Phone Numbers

For lost of stolen Personal and Business Debit cards (844) 682-2265

For lost or stolen Personal and Business Credit cards (800) 558-3424


Banking center and ATM /ITM information

Visit our locations page, for Banking Center, ATMs and office location address, phone and hours of operation.


Client Support

Client Support hours of operation :

Monday – Friday, 8 am – 5 pm EST

Phone (844) 682-2265 (844-MVB-Bank)

Please note, however,we are closed on all Federal holidays.

Email [email protected]

Please don’t include any sensitive information such as account numbers, usernames, social security or tax numbers in the content of the e-mail. You can send a secure message through your online banking dashboard. Once you log into your account, select the Message tab on the left to get started.


Credit Karma Money Spend and Save Account Support

For Credit Karma Money Spend and Savings account inquiries and assistance, please visit Credit Karma.


Digital Banking

MVB Digital Banking Client Resource Center

Visit our new Digital Banking Client Resource Center, for answers to questions, helpful guides and videos to assist you.


Personal and Business Credit Cards


Cardmember Service

24 hour Cardmember Service: (800) 558-3424, For questions about your account or to report a lost or stolen card.

To reach Cardmember Service via email, login to your account and click on Messages.


Ordering Checks

Click here, to order Personal checks

Click here, to order Business checks


Wires

Please visit our Wires page for wire transfer information and how to send money to family, businesses, or internationally when time is of the essence.  


Corporate Sponsorships

Please visit our Community Involvement page for information on MVB Bank’s sponsorships and to submit a sponsorship request.


Contact us about a specific topic

MVB Bank is interested in your comments and inquiries. Please complete the form below and a MVB Client Support Team Member will respond within 24 – 48 hours. This online form is monitored Monday through Friday 8 am to 5 pm EST.

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